Growco Indoor Garden Supply Shipping Policies
"FREE SHIPPING on orders totaling $250 or more when delivered within lower continental USA"
There are a few exceptions to our Free Shipping policy that are necessary so we won't go broke. Items that fall into this category have a bold statement on their page so you know shipping charges are going to apply.
- Heavyweight items: If an item (such as a the larger grow tents, multiple bags of heavier growing media or air conditioners) weighs more than 70 pounds, it cannot be shipped via UPS or FedEx. It must be truck shipped and generates a shipping charge. We do call around for the best shipping price and contact you for approval before we complete your order.
- Oversized items: UPS and FedEx limits the size of the package they will handle under
normal shipping rates. Any oversized item (such as an AeroFlo hydro system, large flood tables or the
extra-large reflectors) generates additional shipping costs that will be added to the order. We will
contact you with the most cost effective option available to get your approval before we complete your order.
Learn more about truck shipping here.
SHIPPING: We only ship products within the United States, including Hawaii and Alaska.
Orders are shipped via UPS Ground, FedEx, or USPS for the Continental USA. For extra large orders, or for
oversized items, we regularly ship by truck.
FedEx does deliver on Saturdays for residential ground orders. UPS does not deliver on Saturdays.
2nd Day Air option is available and may be selected in the shopping cart.
All orders placed requesting the 2 or 3 day shipping options must be placed before 11:00 AM (eastern) Monday - Friday in order to be shipped that day, or will be shipped on the next coming business day. Your order will arrive to you in 2 or 3 business days (depending on which expedited shipping method you've chosen). Business days are defined as Monday through Friday. Saturday and Sunday don't count for either UPS or FedEx. Please take this into consideration on all expedited shipping orders. NOTE: hazardous materials such as pH adjusters cannot be shipped 2nd day air.
Order shipping may be delayed near Holidays as our stores or UPS and FedEx is closed for major holidays.UPS and FedEx tracking numbers are emailed to you upon shipment your order. Track your order by UPS or FedEx tracking number or by Growco Order Number here.
Michigan shoppers - expect standard delivery within 2 business day - usually next day!
- Also Illinois (Chicago orders are all next day!), Indiana, Ohio, Wisconsin, and parts of Iowa will receive one or two day shipping automatically at ground shipping rates (usually next day in these states).
- Minnesota, Iowa, Missouri, Kentucky, Tennessee, Alabama, Georgia, North Carolina, South Carolina, Virginia, West Virginia, Pennsylvania, New York, Rhode Island, Connecticut, New Jersey, Delaware, and Maryland will all receive their orders on average in two business days at ground shipping rates!
USPS - We understand that some homes can only receive delivery to PO boxes. Although we don't offer this option in the shopping cart we will ship USPS if needed. Please detail your request in the "Special Instructions" portion of your order. Due to credit card fraud, we can only ship to the cardholders address so it must match the PO box. If we find that your order costs less money to ship through USPS, we will do so and credit the savings to your credit card.
Ship to any address - Orders pre-paid by money order or cashiers check can be shipped UPS to any address in the lower continental US.
PACKAGING: Rest assured your order will be delivered safely.
We spare no expense on packaging. Rarely is a product damaged during shipping. See customer feedback.
Cold weather shipping: Prior to shipping your order, we always check the weather report to see if freezing of nutrients while in transit could possibly become an issue. If we think there is any risk whatsoever of your liquid nutrients freezing, we will individually wrap every bottle in a special insulated heat retaining material, and in extreme cases, we'll include a "Hot Hands Body Warmer" pack with the nutrients to further guard against freezing. We do this automatically, without any added cost to you. This is just one more way that Growco takes care of our customers.
Organic products are protected from contamination within our packaging as we use mostly green CFC free peanuts. Are you a recycler? Many UPS Stores accept packing peanuts for recycling!
Discreet packaging - Orders are packed in plain unmarked boxes with the return name of Jay Lawrence.
Hazmat Approved - Our shipping department is trained to safely ship hazardous pH liquid products to your doorstep.
PAYMENT POLICIES: You have choices!
Credit Cards - Growco accepts Visa, MasterCard, Discover and American Express credit cards.
In order to help deter growing credit card fraudulence usage, all credit card purchases must be shipped to the cardholder's billing address. Credit cards are processed at the time of shipping.
Money Orders - Purchases pre-paid with money orders or cashier's check can be shipped to any U.S. address of your choice. Our online shopping service offers a convenient option to place your order online.
PRINT THE ORDER AS THE DIRECTIONS SPECIFY. REMEMBER TO INCLUDE THE PRINTED ORDER WITH YOUR PAYMENT SO THAT WE KNOW WHAT YOU WANT AND WHERE TO SHIP IT. If this information is not included with your money order or check payment, it WILL delay shipping of your order.
Save both your money order receipt, and your money order shipping information for your records. If a payment is lost in transit, we will require this information.
If you send your payment with a "signature required", please make a note to the driver to deliver after 12:00 pm (noon). We strongly urge you to send your payment to us by UPS or FedEx - call or email us with the tracking number immediately after sending your payment. The faster you get your payment to us, the faster we can get to work packing and shipping your order. Payments sent by U.S. Postal Service may be delayed.
Please send your money order payment to our warehouse address:
Growco (or G.I.G.S)
2055 Oak Industrial Dr. N.E.
Grand Rapids, Mi. 49505
Personal Checks - We are required to hold personal checks for up to 10 business days before shipping the order.
Sales Tax - A 6% sales tax will be applied to your order if you take delivery within the state of Michigan. Shipping elsewhere? No sales tax for you!
Shopping cart is VeriSign secured and Hacker Safe.
PRIVACY: Growco Indoor Garden Supply does not keep any customer records. Email addresses are never divulged to any other person or company. More about Privacy.
FREE SHIPPING: With the exception of a few heavyweight or oversized items, Growco Indoor Garden Supply gives you free shipping on orders totaling $250 or greater when shipped UPS Ground or FedEx Ground to the following states:
- Alabama - AL
- Arizona - AZ
- Arkansas - AR
- California - CA
- Colorado - CO
- Connecticut - CT
- Delaware - DE
- District of Columbia - DC
- Florida - FL
- Georgia - GA
- Idaho - ID
- Illinois - IL
- Indiana - IN
- Iowa - IA
- Kansas - KS
- Kentucky - KY
- Louisiana - LA
- Maine - ME
- Maryland - MD
- Massachusetts - MA
- Michigan - MI
- Minnesota - MN
- Mississippi - MS
- Missouri - MO
- Montana - MT
- Nebraska - NE
- Nevada - NV
- New England
- New Hampshire - NH
- New Jersey - NJ
- New Mexico - NM
- New York - NY
- North Carolina - NC
- North Dakota - ND
- Ohio - OH
- Oklahoma - OK
- Oregon - OR
- Pennsylvania - PA
- Rhode Island - RI
- South Carolina - SC
- South Dakota - SD
- Tennessee - TN
- Texas - TX
- Utah - UT
- Vermont - VT
- Virginia - VA
- Washington - WA
- West Virginia - WV
- Wisconsin - WI
- Wyoming - WY
Sorry, Alaska and Hawaii not included.
Orders shipped to P.O. Boxes do take longer - about 7-10 days for delivery.